Last updated: 7 April 2022
Zest Technologies DIFC Ltd is a company established in the Dubai International Financial Centre with a registered office at Unit 201, Level 1, Gate Avenue – South Zone, Dubai International Financial Centre, Dubai, United Arab Emirates, and registered company number CL4831.
Zest Equity Holdings SPC is a segregated portfolio company incorporated pursuant to the laws of the Cayman Islands whose registered office is situated at Zest Equity Holdings SPC C/O Walkers Corporate Limited, 190 Elgin Avenue, George Town KY1-9008, Cayman Islands.
For the purposes of applicable data protection laws, Zest Technologies DIFC is the data controller for personal data collected in relation to our Site and for your login, account and transaction data on the Zest Platform, and Zest Equity Holdings SPC is the controller for the identification and onboarding information which you provide. The relevant entity you communicate with, including for employment purposes, is the data controller in relation to those communications.
Our Site and Platform are not intended for children, and we do not knowingly collect data relating to children. Children must not use the Platform, except where their parent or guardian has provided consent, if this option is available in your location.
Information you give to us
You may provide some or all of the following personal data to us by: (i) meeting or interacting with us; (ii) contacting us by telephone, fax, email or other forms of electronic communication; or (iii) completing registration or other forms:
Information we collect automatically
When you visit our Site and use our Platform we automatically collect the information sent to us by your computer, mobile phone or other device. This information includes: (i) your IP address; (ii) device information including, but not limited to, name and type of operating system; (iii) mobile network information; (iv) standard web information such as your browser type and the pages you access on our Site; (v) transaction and account activity information (but not payment card or account details), including device information, transaction details, and IP address; (vi) security information including a list of certain installed software, device and internet connection information, and available space on the device. In addition, we may use third party Platform such as Google Analytics that collect, monitor and analyse information about demographics and navigational behaviour.
Information we collect from third parties
We may process some or all of the following personal data as a result of such data being: (i) provided to us by your company, an authorized intermediary, agent, advisor or custodian or your assets; (ii) provided to us by one of our group companies, or (iii) collected from publicly available sources.
Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collecting, recording, storing, adjusting, organizing, using, disclosing, transferring or deleting it.
We process your personal data in order to perform our contract with you, such as provide you with our Platform, other content and Site functionality.
In order to be responsive to you, to provide effective Platform to you, and to maintain our business relationship, as a matter of our legitimate interests, we will use your personal data to:
We obtain your consent to process your personal data for the following reasons:
In addition, we will use some or all of the above information to comply with any applicable legal obligations (such as in relation to onboarding users), to enforce any applicable terms and conditions and/or terms of service, and to protect or defend the Platform, our rights, the rights of our users, or others.
Cookies are small text files, stored on your browser, that uniquely identify your browser or device.
Most browsers allow you to change your settings so that you can:
For more information on how to manage your browser settings, please see below:
For any transfers of data outside the Dubai International Financial Centre, the data transfer will be under:
You have certain rights in relation to your personal data:
You can exercise your rights by contacting us (see section “Our contact details” below).
We aim to respond to your request as quickly as possible. In some instances, this could take up to one month. If we require more time to respond to your request, we will let you know how much longer we need and provide reasons for the delay. Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain your personal data.
In some cases, we are legally required to collect personal data, or your personal data may be needed before we may perform certain services and provide certain products. We request only the personal data that is strictly necessary for the relevant purpose. Failure to provide the necessary personal data may cause delays or lead to refusal of certain products and services.
We take appropriate technical and organizational measures (policies, procedures, IT security, etc.) to ensure the confidentiality and integrity of your personal data and the way it’s processed. We apply an internal framework of policies and minimum standards across our business to keep your personal data safe. These policies and standards are periodically updated to keep them up to date with regulations and market developments. Notwithstanding the foregoing, we cannot guarantee the security of your information transmitted through the Site or over email; any transmission is at your own risk.
In addition, our employees are subject to confidentiality obligations and may not disclose your personal data unlawfully or unnecessarily. To help us continue to protect your personal data, you should always contact us if you suspect that your personal data may have been compromised.
We will only retain your personal data for as long as we have a lawful reason to do so. In particular:
We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our terms and conditions, other applicable terms of service, and our policies. When your personal data is no longer necessary for the purpose for which it was originally collected, we will delete it, or we will store your information in an aggregated and anonymized format; we may use this information indefinitely without further notice to you.
To contact Zest Technologies DIFC Ltd, please send us an email to [email protected].
To contact Zest Equity Holdings SPC, please send an email to [email protected].
You can also send mail to our registered offices (details above). We endeavor to respond to your questions as soon as practicable.